The mission of ACQ is to provide certification and related services in alignment with the following principles:

• Impartiality
• Integrity of the certification process
• A fair and independent decision-making system
• Competence
• Objectivity
• Certification results that stakeholders can trust
• Confidentiality
  
  

Top management ensures that any actual or potential conflicts of interest are effectively managed to protect impartiality and independence.

To achieve impartiality, all members of ACQ are committed to understanding the importance of impartiality, managing conflicts of interest, and providing services that uphold the objectivity of certification.

ACQ is dedicated to providing and maintaining high-quality, professional, impartial, and cost-effective services that meet all relevant standards, specifications, and other applicable requirements as mandated by accreditation bodies.

ACQ manages conflicts of interest and potential conflicts, ensuring the independence and impartiality of all individuals involved in the services.

Any actual or potential conflicts of interest will be communicated to customers promptly and will not impact any verification or certification activities.

The company’s management commits to providing the necessary resources, supporting all involved parties, and ensuring the efficient operation and continuous improvement of the company’s management system.

ACQ staff and stakeholders are committed to understanding this policy, adhering to the principles and documented requirements, and maintaining ongoing competence.

ACQ is dedicated to promoting gender equity and eliminating all forms of discrimination based on race, gender, sexual orientation, ability, age, class, caste, or religious or ethnic affiliation in all its activities.